Privacy Policy

1. Information We Collect

We may collect information you choose to share with us, including your name, phone number, email address, appointment details, service preferences, and any message you send through our contact methods.

When you visit the website, we may also receive limited technical information such as browser type, device type, IP address, pages visited, and the time and date of your visit. This helps us keep the website working properly and understand basic usage.

2. How We Use Your Information

We use your information to respond to enquiries, confirm or manage appointments, provide salon services, communicate about bookings, and improve the website and overall client experience.

We may also use limited technical information to maintain site security, prevent misuse, and understand which pages are most helpful to visitors.

3. How We Share Information

We do not sell your personal information. We may share your information only when it is needed to operate our business, such as with service providers that help host the website, deliver messages, or support appointment communication.

We may also disclose information if required by law, regulation, legal process, or to protect our rights, users, staff, or the public.

4. Cookies and Analytics

This website may use essential cookies or similar technologies to keep the site functioning properly. If analytics or other tracking tools are added in the future, they will be used only to help us understand site performance and improve the experience.

You can control cookies through your browser settings. Some parts of the site may not work as expected if cookies are disabled.

5. Data Retention

We keep personal information only for as long as needed to handle enquiries, manage appointments, maintain records for our business operations, or meet legal and accounting obligations.

When information is no longer needed, we will delete it or anonymize it where appropriate.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

7. Third-Party Links and Services

The website may contain links to third-party services such as WhatsApp, phone links, maps, or social platforms. Those services are governed by their own privacy policies and terms, not this one.

8. Your Choices and Rights

You may contact us to ask about the information we hold about you, request corrections, or ask us to stop using your information for a particular communication where applicable.

If you no longer want to receive messages from us, you can let us know directly using the contact details below.

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate consent.

10. Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website means you accept the updated policy.